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Hard to program??????
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Seriously, just how hard is it to put something other than the default Polycomp demo loop? I had an old one that was programmed by a plug in keyboard, and had no problems with or without the manual. These can be networked and you can use an IR handheld remote to either program them or to transfer a prewritten program to them. No excuse to leave this in, as it is a demo that is in the battery backed RAM of the system and is overwritten by the first program you put in. All it is being used for is a teller call, and even that is done wrong, with the arrow ( to show direction to teller point) not present.
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What store is it? It looks TOOO MUCH like the ones we have here in America, with some exceptions of the EXIT signs LOL